Last Updated: Aug 03 2021
Return Policy
Order Cancellations
Orders that you submit online are processed immediately and may not be cancelled, and you may need to wait until you receive the merchandise in order to return it.
Returns
Once an item of merchandise is delivered to you, you can return that item within 14 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it. We only repress the items, there are no refunds. The only items that are eligible for returns are torn, stained or peeling vinyl. We take pictures of every item before it leaves the facility and it goes through our quality assurance checks.
Shipping
To initiate a return, please email us at info@myyesbrand.com. We require a receipt or proof of purchase to accompany your return.
All returned merchandise should be sent to us at 800 Briar Creek Rd, DD313-DD314, Charlotte, NC, 28205.
You are responsible for paying for all shipping costs for your returned item. Shipping costs are non-refundable. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.
Refunds and Exchanges
After We have received your valid return, We will send you an email to notify you that We have received your returned item and notify you of the acceptance or rejection of your return.
If your return is accepted by MyYesBrand, We will provide the following within a reasonable time: an exchange of merchandise for the item returned. There are no refunds
General
If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.